Listening Up

What you need to know…

Become a better listener.

Flexible learning with workbook exercises.

It’s a FREE course.

Ever found yourself thinking I really need to listen more carefully? Want to get more from your time with customers and colleagues or friends and family? Then this is the course for you.

Listening is a skill for life and work, essential for leaders and managers. Through listening we share ideas, influence others and cooperate. By showing others we are listening we earn their trust and show respect.

Like any other skill, we can get better with an understanding of what works well and the experience and good practice of others.

Our online course is a blend of video content, self-reflection and action planning.

Better listening starts with the recognition that it should not be passive. On our Listening up! course we explore listening and how to listen actively.

The focus is on practical things you can do to become a better listener on your leadership journey.

Topics covered include:

The fundamentals of hearing and listening

How you measure up

The power of active listening

Tips to help you listen actively.

What our learners say

The leadership training was valuable and great fun. The filmed practice presentation which Maurice and I then analysed later in a one-on-one, was a helpful insight that informed the presentations I made. I think the utility of all of the training will only increase as I move through my career and into leadership roles.

Jake T

I was initially sceptical about the leadership training, worried that it would be all about motivational quotes and ‘selling’ yourself, but I was pleasantly surprised that it took a real life, practical approach to questions of leadership and gave us opportunity to discuss models of leadership that could be applicable to our lives in the near future, if not right now.

Bethan J

I really enjoyed the leadership training. It was very interactive and gave us lots of opportunities to reflect upon leadership and upon our personal leadership styles.

Rosie S

As a future doctor, leadership and team working skills will be crucial for working on a busy NHS ward where I will face the pressure of making life and death decisions. I wanted to grasp the true meaning of practical leadership, which should not be just about giving orders. This was a fantastic opportunity to be able to discuss what leadership means in scientific and medical practice.

Alicia H